1. Who we are
Pixanova ("we", "us") is Pixanova L.L.C-FZ, a limited liability company registered in the Meydan Free Zone, Dubai, United Arab Emirates (License No. 2539617.01), with registered address at Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE. We provide LED screen rental and related services for events across Dubai and the UAE. This policy explains what personal data we collect through pixanova.co, why we collect it, and the choices you have. For any privacy question, contact us at sales@pixanova.co or +971 50 289 7561.
2. What we collect
When you request a quote, book a call, or contact us, we collect the information you provide:
- Contact details — name, email address, phone / WhatsApp number, company name.
- Event details — event type, date, location, expected attendees, and any notes you add.
- Booking details — if you schedule a call, the time slot and details you enter in the booking calendar.
We also collect limited technical data automatically: how you arrived at our site (for example, a referring website or an advertising campaign tag), site usage via Google Analytics, and advertising measurement via Google Ads and the Meta Pixel (see section 5).
3. How we use your data
- To prepare and send the quote you requested, and to follow up on it by email, phone or WhatsApp.
- To schedule and hold consultation calls you book with us.
- To deliver and manage your rental if you become a client.
- To send occasional offers and event tips — only if you ticked the opt-in box on the quote form. You can unsubscribe at any time using the link in any marketing email or by contacting us.
- To measure how the site is used and the performance of our advertising.
4. Who we share it with
We never sell your personal data. We share it only with the service providers that run our business, under their own data-protection commitments:
| Provider | Purpose |
|---|---|
| Netlify | Website hosting and form processing |
| GoHighLevel (LeadConnector) | Customer relationship management and call booking |
| Brevo | Email delivery and contact management |
| Meta Platforms | Advertising measurement (Meta Pixel) |
| Site analytics (Google Analytics 4) and advertising measurement (Google Ads) |
Some of these providers process data outside the UAE (for example in the EU or the US). We rely on their standard contractual safeguards for such transfers.
5. Cookies & tracking
This site uses cookies and similar technologies for every visitor:
- Strictly necessary — the LeadConnector chat bubble and forms that let you contact us.
- Audience measurement — Google Analytics 4, which shows us how the site is used.
- Advertising measurement — Google Ads and the Meta (Facebook) Pixel, which tell us which of our ads lead to enquiries.
By using the site you agree to these. You can block or delete cookies at any time in your browser settings, or use Google’s opt-out tools (tools.google.com/dlpage/gaoptout). To ask us to delete data linked to you, see section 7.
6. How long we keep your data
We keep quote requests and client records for as long as needed to serve you and to meet our legal and accounting obligations in the UAE. If you never become a client, you can ask us to delete your enquiry at any time.
7. Your rights
Under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and where applicable the GDPR for visitors from the EU/EEA, you may request:
- a copy of the personal data we hold about you;
- correction of inaccurate data;
- deletion of your data;
- that we stop sending you marketing messages.
To exercise any of these rights, email sales@pixanova.co. We respond to all legitimate requests within 30 days.
8. Security
Form submissions are transmitted over HTTPS and stored in the systems listed in section 4, which are protected by access controls. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the data we handle.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows the latest revision. Significant changes will be highlighted on this page.